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Use insights, automation, and community to make every session more effective.
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How can we help?
Clear guidance to help you use Osmo with confidence. Find answers, explanations, and practical support designed to make things simple and intuitive.
About Osmo and Philosophy
For Coaches: Getting Started
For Clients: Getting Started
Pods and Community
AI Assist
Privacy, Security and Your Data
Billing and Membership
Technical Info and Support
Troubleshooting
Can I create coaching packages or programs?
How do I report a bug?
My dashboard isn’t loading or looks blank.
I’m not receiving emails from Osmo.
My payments aren’t showing or clients can’t pay.
My calendar isn’t syncing. How do I fix it?
AI notes look incomplete or very short. What can I do?
AI Assist didn’t capture my session. Why?
My client can’t join the session. How can I help?
I'm unable to join a session. What should I do?
I’m not receiving notifications - what should I do?
I can’t log in - what can I do?
What devices does Osmo support?
How do notifications work on Osmo?
What integrations does Osmo support?
Which browser works best?
Do I need to install anything?
How do I cancel my membership?
What happens when my trial ends?
How much does Osmo cost for coaches?
Where can I read the full legal details?
What are my rights over my data?
What information do you collect?
Does AI use my coaching data to train models?
Do you sell or share my coaching data?
How does Osmo protect my coaching data?
Is my data safe with AI?
How is AI priced?
Do I have to use AI Assist?
What does AI Assist do?
What is AI Assist?
Is there an extra cost for Pods? Do Pods cost extra?
Is Pod content private?
What if I want to change Pods?
Can I join more than one Pod?
Can I create my own Pod?
What are private Pods?
How do I join a Pod?
Can I choose not to be matched into a Pod?
What do people do in Pods?
How are Pods created?
Why do Pods matter?
What are Pods?
Are my conversations private?
How do I book or reschedule a session?
How do I log in?
What does the client experience look like?
Can I send contracts or invoices?
How do I accept payments?
Does Osmo take a percentage of my earnings?
Can I track tasks and client progress?
Can I customize the AI notes that Osmo generates?
How do I take notes during a session?
How does the session work?
How do I schedule sessions?
How do I invite clients?
Do I need to enter payment details for the trial?
Is Osmo an AI coaching app?
Who is Osmo for?
What makes Osmo different from other coaching platforms?
How do I sign up as a coach?
What is Osmo?
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